Are You Seeking Seamless Data Conversion When You Switch to a New Dental PMS?

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Innovative technology graphic representation of Seamless Data Conversion

If your dental practice has ever said, “We want to switch systems…but the data conversion scares us,” you’re in good company. Most dental practice owners and teams worry that migrating data will disrupt operations, cost valuable time, or risk losing critical patient information.

Those worries feel real because some software providers make the process painful and don’t convert X-ray images and scanned documents. Curve Dental® isn’t one of them.

Curve’s conversion experience is intentionally built to be organized, predictable, and surprisingly smooth. In fact, many practices later say they wish they’d switched sooner.

Why Is Switching Software So Difficult for Dental Practices?

Every practice uses its legacy software in its own way. That means two offices running the same system can produce completely different data structures. Mapping that data correctly is the toughest part of any conversion.

Curve has completed thousands of these migrations. There’s no one-size-fits-all approach. Every conversion is tailored to your office’s workflows and data habits.

And practices notice the difference. Dr. Mitch Zientz—who migrated data across multiple offices—described Curve’s data migration as “overwhelmingly positive.” That’s exactly the experience Curve aims to deliver for every customer. 

How Is a Data Conversion Like Hiring a Contractor for a Kitchen Remodel?

Picture hiring a contractor to renovate your kitchen. If communication is spotty, deadlines slip, and shortcuts happen, even a gorgeous final product leaves a bad taste in your mouth. You might love the kitchen, but you’ll never forget the stress of getting there.

Now imagine the opposite. The contractor communicates clearly. The plan is predictable. The details are handled. Suddenly, living without a kitchen for a few weeks doesn’t feel so bad. It’s a temporary inconvenience on the way to something better.

That’s Curve’s philosophy. You get powerful, modern cloud software—without living through a renovation nightmare. Practices routinely describe the experience as easier than expected, even comfortable.

How Does Curve Make Data Conversion Smooth for Dental Practices?

Curve follows a structured three-phase process that keeps everything under control.

  • Phase 1: Preliminary Conversion: You send Curve your data. Curve performs a test conversion so you can review your future database.

  • Phase 2: Data Review & Adjustments: Your Project Manager walks you through the converted data. You identify anything needing adjustment. Once approved, Curve preps everything for the final round.

  • Phase 3: Final Conversion & Go-Live: Curve completes the final conversion and transitions your team into daily use.

Practices love how efficient this process feels. In fact, Dr. Jason Streeter reported that Curve completed his entire six-week conversion with less than two hours of his direct time. That’s the definition of a low-burden transition.

Does Curve Convert Images and Documents Too?

Yes. Fully and completely. Curve converts:

  • Patient data (for example, personal, clinical, billing, and payment details)

  • Chart notes

  • Treatment plans

  • Insurance information

  • Images and X-rays

  • Scanned documents (for example, signed forms)

  • Digital referral letters and patient communications

  • And more

Some other practice management software providers avoid images or documents because they’re labor-intensive. Curve does the heavy lifting because practices shouldn’t have to move files manually or run two systems just to access historical records.

Our heavy lifting is one reason merged practices often choose Curve. When Dr. Jesse Ritter acquired another office, “all patient records, charts, notes, and personal information were converted into Curve.” That kind of thoroughness matters when data accuracy is non-negotiable. 

Who Actually Handles My Data During the Migration?

You get two layers of support:

  • A dedicated Curve Project Manager (PM) who is your single point of contact—no bouncing between departments. Your PM walks you through timelines, questions, and every stage of the process.

  • Data Conversion Specialists retrieve your legacy files, solve complex data challenges, and convert raw files into clean, organized Curve data. Our conversion specialists are often referred to as “miracle workers.”

Curve customers consistently mention how steady and reassuring the team feels throughout the entire process. They rave about the support available after they go live with Curve. 

At Curve, exceptional support isn't just a promise—it's a priority. Whether you're looking for a quick answer or need a little more guidance, we've got you covered.

What Can My Practice Do to Ensure the Smoothest Possible Conversion?

Good communication makes a smooth process even smoother. You only need to do three things:

  • Assign an Office Champion.

  • Flag any issues early so Curve can fix them quickly.

  • Join your data review meeting and share feedback.

Why Are Dental Practices So Confident in Curve’s Data Conversion?

They’re confident because Curve invests deeply at the beginning—where most failures happen with other vendors. Expectations are clear from day one. The team communicates consistently. Conversions are comprehensive and fully handled. The process feels organized rather than overwhelming.

Dr. Kirk King summarized why he is happy with Curve: “Support and training are top-notch, period. They answer every single time... Time is money, and time is frustration. Curve saves me both.” Curve doesn’t just hand you software. Curve hands you confidence.

Ready to Dive Deeper Into Curve's Proven Conversion Process? 

Read more about the Curve data migration and conversion process in a Q&A: Curve Dental’s Data Conversion Recipe for Success.

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Still worried about converting your data? Talk through your migration with a Curve specialist and see how simple the process really is. Book your demo.

Kristen Smith

Kristen Smith

Kristen manages the training, implementation and customer care initiatives of Curve Dental. Her team focuses on full product adoption, ongoing customer success, and delivering world-class customer care. Kristen has over 20 years of hands-on dental experience building market-leading customer service departments, including 12 years with Curve Dental.

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