IMPLEMENTATION

Your Practice,
Our Priority:

Keep Caring For Patients While We Manage the Rest

We've crafted a streamlined implementation process that lets you focus on learning and growing with Curve while we handle the heavy lifting of setting up your system. From data migration to hands-on training, we take care of the details so you can hit the ground running.

Our comprehensive approach is purpose-built to minimize disruptions and customize your data conversion. This is our specialty, and we’ve perfected it over two decades of helping practices just like yours make the switch to Curve.

The Curve Implementation Team – Your Dream Team for a Smooth Transition

Our process features an all-star team dedicated to your success:

 

  • Implementation Project Manager:
    Your guide from start to finish

  • Data Migration Specialist:
    The expert who ensures all your patient data, files, and images transfer seamlessly

  • Product Trainer:
    Your go-to for mastering the software

  • Account Manager:
    Your trusted partner for the first 90 days after you Go-Live. Your Account Manager will monitor your progress, offering support and coaching to ensure success and growth with Curve across your practice

This team collaborates closely with your practice to ensure every aspect of implementation is customized to your needs.

Four Step Process

We start by gathering a copy of your data and accounts receivable report for a preliminary test conversion. During this meeting, your dedicated Curve Project Manager will introduce you to the process, answer questions, and set the stage for a smooth transition.

Post-Training Support

Once you go LIVE, our support doesn't stop. You'll enter a 3-month transition phase with scheduled check-ins from your Account Manager and 3 additional live training sessions to help you get the most out of Curve. After that point, your practice will transition to our Customer Service team for ongoing support and assistance. From day one, you'll also have access to Curve Community, a rich resource filled with videos and articles that provide answers and insights whenever you need them.

Ongoing Lifetime Support

For the lifetime of your Curve subscription, you'll enjoy 24/7/365 support. That means whenever you need assistance, our team is here. That’s what our customers call five-star care. It's what we call The Curve Way.