TRAINING

Our trainers are all legit rockstars.

Curve Hero training is structured to ensure fast adoption by your entire staff. Because our training is web-based, your team doesn’t have to travel. Everyone has a first-class seat in our virtual sessions.

Plus, because each session is separated into small, digestible bytes (we mean bites), no one is overwhelmed throughout the process.

Boot Camp Training Program:
13 sessions

Session-Round-Text
1
Administration Set-up & Database Customization
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  • Learn to set up your preferences on the practice’s Curve Hero database
  • Grant access and permissions for your office staff
  • Customize your database so it looks/feels how you like it
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WHO SHOULD BE THERE?

Hero Administrators, Super Users
Watch
2
Patient and Appointment Workflow
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  • Learn how to manage your patient base and appointments from adding a patient, creating family structure to scheduling an appointment
  • Discover how to link and manage family members
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WHO SHOULD BE THERE?

All Staff
Watch
3
Patient And Appointment Consultation
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  • Customize your patient and appointment workflow to fit into Curve Hero
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WHO SHOULD BE THERE?

Administrative Staff, Key Front Office Team Member
Watch
4
Clinical Management Workflow
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  • Chart existing work as well as design and present a treatment plan to your patient
  • Learn about recare management and perio charting
  • See how to create your notes to ensure you have documentation needed for each patient
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WHO SHOULD BE THERE?

Clinical Staff Administrative Staff, Super Users, Team Members involved in scheduling treatment plan and recare appointments
Watch
5
Clinical Management Consultation
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  • Learn how to customize the chart workflow of your office in Curve Hero
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WHO SHOULD BE THERE?

Administrative Staff, Key Clinical Team Member
Watch
6
Insurance Management, Part 1
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  • Ensure your patients with insurance are set up correctly
  • Learn how to attach insurance plans to patients, create new insurance plans, and ensure that benefits setup is accurate
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WHO SHOULD BE THERE?

Front Office, Administrative Staff, Super Users
Watch
7
Billing Management
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  • Learn how to post payments, make adjustments and other billing tasks
  • Address the check-out process
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WHO SHOULD BE THERE?

Front Office, Administrative Staff, Super Users
Watch
8
Insurance Management, Part 2
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  • See how to apply a deductible, allocate the payment according to the EOB and update the payment table when appropriate
  • Demonstrate how to create a claim
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WHO SHOULD BE THERE?

Front Office, Administrative Staff, Super Users
Watch
9
Billing Consultation
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  • Learn everything from creating a claim to posting a payment

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WHO SHOULD BE THERE?

Administrative Staff, Front Office Key Team Member
Watch
10
Online Forms
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  • Create your online forms and learn how to provide patient access to forms via a Kiosk or online through the patient portal.
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WHO SHOULD BE THERE?

Hero Administrators, Super Users
Watch
11
Image
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  • Learn how to capture images into Curve from the device or hard drive. Once the image is captured, you can utilize many tools in the Image Module.
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WHO SHOULD BE THERE?

Hero Administrators, Super Users
Watch
12
Connex – Patient Communication and Online Payment
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  • Discover how patients can also view their balance and make payments through the patient portal via Connex, Curve Hero’s patient communication module.
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WHO SHOULD BE THERE?

Hero Administrators, Super Users
Watch
13
Hero Review Q & A Session
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  • Review all questions before you start using Curve Hero on a daily basis
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WHO SHOULD BE THERE?

All Staff
Watch
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Since moving to Curve Hero we’ve seen so much operational efficiency.We love the easy-to-use interface.

Dr. Nancy Diagamo
Houston, TX
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Ready to see how Curve Hero can streamline, strengthen and secure your practice?

Schedule Demo