Stress-Free Training
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Boot Camp Training Program:
8 Sessions
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Learn to set up your preferences on the practice’s Curve database
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Grant access and permissions for your office staff
- Customize your database so it looks and feels how you want it
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Who Should Be There?
Hero Administrators, Super Users
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Learn how to manage your patient base and appointments from adding a patient, to creating family structure, to scheduling an appointment
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Discover how to link and manage family members
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Who Should Be There?
All Staff
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- Chart existing work and create a personalized treatment plan to present to your patient
- Learn about recare management and perio charting
- See how to create your notes to ensure you have documentation needed for each patient
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Who Should Be There?
Clinical Staff, Administrative Staff, Super Users, Team Members Involved in Scheduling Treatment Plan and Recare Appointments
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- Ensure your patients’ insurance information is set up correctly
- Learn how to attach insurance plans to patients, create new insurance plans, and verify that benefits setup is accurate
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Who Should Be There?
Front Office, Administrative Staff, Super Users
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- Learn how to post payments, make adjustments, and do other billing tasks
- Address the check-out process
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Who Should Be There?
Front Office, Administrative Staff, Super Users
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- Finalize customization of the admin setup
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Who Should Be There?
Hero Administrators, Super Users
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- Review all questions before you start using Curve on a daily basis
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Who Should Be There?
All Staff
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- Learn to set up customized email and text message templates and create time points for automated patient appointment reminders, recare due notifications, and patient reviews.
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Who Should Be There?
Hero Administrators, Super Users
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Optional Training:
4 Sessions
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Who Should Be There?
Hero Administrators, Super Users
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Who Should Be There?
All Staff
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Who Should Be There?
Clinical Staff, Administrative Staff, Super Users, Team Members Involved in Scheduling Treatment Plan and Recare Appointments
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Who Should Be There?
Front Office, Administrative Staff, Super Users
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Go Live Sessions
To ensure you're fully prepared for Day 1 with Curve, there are three essential Go Live sessions that will reinforce your training and get you ready for success.
Additionally, we offer advanced topics that aren't required but come highly recommended to help you get even more out of Curve, including:
Insurance Management
Eligibility requests, editing insurance, re-estimating insurance
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Claim Creation
Sending batched claims, handling ERA claims
Insurance Setup
Setting up specific insurance type plans
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Other Billing Options
Includes backdating, managing finance charges, ledger locker, and using procedure codes vs. inventory items
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Billing Statement Configuration
Creating billing statement templates
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Patient Correspondence
Creating notes summarizing treatment plans, letter templates, etc.
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Reports
Building custom reports, filter reports, etc.
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Dashboards
Setting up dashboards
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Advanced Billing
Understanding how to leverage Curve for advanced billing
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Forms and/or GRO Training
Address if not already completed
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Patient Portal
Setting up patient portal
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Claims Processing
Establishing seamless claims processing within Curve