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    SUPPORT

    Curve’s Help is 24 / 7 / 365*. Even if it sometimes means carrying a smartphone in our tights.

    Ok, TMI. But we’re serious! Serious about customers being our top priority. It’s why we consistently win awards for our 5-star customer service. We know you're busy with patients and don't have time to wait to speak with a live person or stay on hold to get your issue resolved. That's why we answer your call in under 1 minute and get you back to work in 8 minutes on average during normal business hours. It’s also why our Net Promoter Score, which measures customer satisfaction, is significantly higher than all
    of our competition.

    You can also use our chat function to connect directly with our technicians to help you resolve any issues as quickly as possible. We also offer a library of helpful video and Curve Community articles for self-help, all of which are searchable by keyword. Any way you slice it, we've got you covered!

    3 Easy Ways to Reach Curve Support

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    Create a support ticket within Curve Hero, then we’ll contact you with the answer you’re looking for. Or, you can access our knowledgebase, found in Curve Community inside of Curve Hero.

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    Speak to a helpful human being!

    888-910-4376( Option 1 )

    Please note: The chat and contact forms on this page are not intended for you to request customer assistance. Using the above 3 options will result in faster assistance.

    *Emergency services such as the inability to log-in or capture images are available 24/7/365. Normal hours are 7:30 am to 8 pm EST, Monday-Friday. If the problem is non-emergency, Curve may charge a fee of $150 per hour with a 1-hour minimum for off-hours resolutions.

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    Ready to see how Curve Hero can streamline, strengthen and secure your practice?

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