In football, a great quarterback can elevate the performance of the entire team. An effective “field general” runs the offense, calls audibles, and makes adjustments on the fly. In almost all cases, a championship team is led by a quarterback who delivers consistently and professionally. He has all the tools to execute plays effectively and gives his side a decided advantage over the competition.
The same can be said about dental practice management software, because having the right “player” in place can be a real game-changer for the business.
COVID-19 Separated the Stars from the Back-Ups
When COVID-19 forced mandatory closings, dental practices quickly experienced the shortcomings of their server-based software. For many, the inability to access data remotely made it difficult (or impossible) to schedule/reschedule appointments, manage billing, and perform other important tasks that were critical to keeping their practice productive during the shutdown. When all the data is stored on servers in the office, options can be severely limited when the unforeseeable happens. Whether a disaster takes the form of a pandemic, flood, fire, or break-in, on-premise data leaves the practice vulnerable.
Curve Hero’s Cloud-Based Software
Became a Superstar
During the mandatory shutdown, Curve Hero customers benefited from a modern platform that went well beyond the traditional benefits of practice management software. Curve Hero empowered dental professionals to run their practices remotely, plan for their re-openings, and manage COVID-19’s impact on their business. Dentists also had the peace of mind knowing that all their data was automatically backed up, saved, and stored professionally in a top-tier Amazon Web Services data center, along with cybersecurity protection, including 3rd-party intrusion testing.
Once they returned to the office, practices adapted to “The New Normal” in how they handled scheduling, charting, imaging, compliance, and billing, all enabled through Curve Hero’s cloud-based platform. Staff could work remotely as needed and have the same experience with Curve Hero on their home computer that they have on their office computer.
The Transition to Curve is a Smooth Hand-Off
On average, dentists change software every 9.5 years -- typically after significant research and consideration. According to industry surveys, these are the top three reasons dentists are reluctant to change systems:
- Costs associated with a change and the lack of perceived value
Dentists may not factor in the cost of servers, upgrades, and maintenance when they evaluate the investment required to switch systems. Curve’s cloud-based software doesn’t require servers and their associated maintenance costs. In addition, upgrades are made automatically without disruption to the practice. Many of the features that are not included in server-based software are contained in the monthly Curve Hero license fee. Examples include 24/7/365 support, software updates and new features, data backups, and cybersecurity. When you do the math, Curve Hero’s total cost of ownership is lower than a server-based system.
- The expected pain of conversion, staff training, and leaving the known for the unknown
Changing software platforms is never fun or easy, but we have a proven recipe we’ve perfected to make the move to Curve Hero as turn-key, easy, and seamless as possible. We’ve successfully converted data, files, and images from over 90 practice management software products, both server-based and cloud-based. To date, we have completed 4,000+ conversions ... and counting.
- Not believing the pain is worth the gain
When a practice switches from a server-based system to Curve Hero cloud-based software, it doesn’t take long to experience the benefits. As the most intuitive software in the industry, Curve is easy for the entire team to learn. This is especially helpful when bringing on temporary staff because they pick up the software in no time. Remote access to data, an extremely user-friendly experience, and actionable reports that provide insights that can make the practice more profitable are just a few of the benefits that new Curve customers cite as reasons they made the switch to Curve. While there is some pain with any change, it is definitely worth the gain!
A solid game plan requires a great quarterback with the right qualities to execute it to its fullest potential. Curve Hero is the “field general” that gives dental practices all the advantages they need to create a “Better Normal” for their patients, staff, and themselves. In other words, it’s a real game-changer.