Eric Roman: Eligibility+ Testimonial
Eric Roman explains how Curve’s SmartSync tab in Eligibility+ saves hundreds of staff hours each month by delivering real-time, accurate insurance updates.
One of the Curve innovations that just blew my mind was the SmartSync tab. And if I had one thing that - and I ran an insurance focused business, 80% of my patients had insurance. And you know what? I was happy for that because they wanted to save money on their dental care. And part of that experience was them choosing to do it through us. So that was part of my business model.
Well, the SmartSync tab would have literally saved hundreds of man hours a month inside of our business. Because the solution that everybody's always dreamt of is, what does it look like when our eligibility and insurance benefits can literally be updated overnight while we sleep with accuracy? But that's not good enough anymore in 2025 and beyond, because the way a lot of companies are doing that, is they're saying, hey, here's our product, we'll connect to your software and do it, but this information has to be passed back and forth. And where's the human fit into that to verify, to make sure that those changes are exactly what we want to see?
Well, now with SmartSync, I simply wake up and everything's taken care of and presented to my team on a silver platter to see the things that matter most without having to go into another software or go through another login, or find more information, or scratch our heads and ask the question of - which patient is this? No, no, no, no, it's all done for you. And it's literally the type of thing that will save hundreds of hours a month of man hours inside of our business.
Isn't that what technology should be doing? Freeing my team up to be more human Is that not worth it? That's a gift waiting inside of Curve. and be able to do what only they can do?
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