At Curve Dental, our goal is to meet and, whenever possible, exceed the needs of our customers. To achieve this goal, we rely not only on research, experience, and market demands but also on customer feedback.
When we decided it was time to rebuild our Perio Charting module, the first thing we did was look to our customers. Throughout the consultation, conceptualization, and design stages, up to and including Alpha and Beta testing, customer feedback has driven our development process. We are confident that the all-new Perio Charting module is not only innovative and more efficient to use than our previous offering, but will help improve patient outcomes.
At the kickoff, we put our heads together and decided that this is a great opportunity to improve the processes involved in a periodontal exam, as well. We put a lot of effort into creating an interaction experience in Perio Charting that is fast, efficient, and just makes sense. We think the new features in Perio Charting will revolutionize your periodontal examinations.
Here are some of the highlights:
We are excited to announce we’ve added six new Operational dashboards to Curve Business Intelligence. These dashboards give actionable insights into Recare, Referrals and Treatment Plans as part of our growing library of Playbook dashboards.
At Curve, we know how important Recare and Referrals are to maintaining and growing a healthy practice. We also know that once you get patients in the door, the next most important thing is acceptance of the Treatment Plan. We have received requests from many of our customers to prioritize the release of these dashboards and are very excited they are now available with all Curve Hero subscriptions.
By combining the insights of these three new dashboard categories you will be able to answer questions like:
- How much revenue opportunity do I have with my existing patients in unscheduled Recare?
- Is my front office team doing a good job scheduling Recare appointments?
- Are my marketing efforts really working to bring in new, profitable patients?
- How much potential production is sitting in unscheduled treatment plans?
Keep reading to see how Curve Business Intelligence can help you answer those questions and more with just a click of a mouse.
In the past few months you may have noticed we have been asking our users to fill out surveys in the Curve Hero welcome message. We hope we’re not being too much of an annoyance—our apologies if that’s the case and our sincere thanks if you’ve taken time to help us out. The surveys represent the Curve Dental design team’s effort to solicit valuable feedback to improve our decision making. This is all part of our dental experience activities.
Our customers have wanted the ability to set the hours when staff members can access Curve Hero for some time. Restricting users from using Curve Hero outside of office hours provides a more secure system for your practice.