Partnership allows Curve Dental customers to leverage Mango’s call management features to enhance patient engagement.
Provo, Utah, May 24, 2022 - Curve Dental, the most-widely used cloud-based practice management solution for the dental industry, today announced its integration with Mango Voice, a cloud-based phone system and unified communications company.
Curve Dental is dedicated to making the lives of dental professionals easier with its all-in-one practice management and patient engagement solutions. Mango Voice will now seamlessly integrate with both Curve Hero™ and Curve SuperHero™ dental practice management software to provide customers with streamlined patient communication opportunities that will reduce time and money spent on phone calls.
“The patient experience is increasingly important for dental practices as they seek to attract and retain patients in a competitive marketplace,” said Mark Blount, Vice President of Marketing at Curve Dental. “Curve Dental is built on making practice management easy. Mango Voice’s integration with Curve SuperHero, which includes GRO™ patient engagement, enables staff to click an icon in GRO’s Smart Action List and easily dial the patient, saving hours of time throughout the workday. It’s the most efficient call workflow in the industry.”
Mango’s cloud-based VoIP system offers Curve customers simplified phone-based communication tools that will scale with them as they grow their practices, including:
Click-to-Call: Customers can click a number within the Curve database to instantly make a call - no manual dialing needed. Calls are logged in each patient’s record, so staff only has to look one place for patient correspondence history.
Call-Text Synergy: With Curve GRO™, the patient engagement tool within Curve SuperHero, team members can follow-up on calls with automated text messages. Patients can also text back to respond to missed calls.
Screen Pops: Screen pops allow staff to see important customer information live when they need it without the need to click through to additional screens. This saves an average of four minutes per call.
Live Call Analytics: Detailed reports show how many calls the team makes on an hourly and daily basis and uncover opportunities to streamline workflows and improve call techniques.
Mango Voice and Curve Dental are aligned on what matters most - exceptional customer service and solutions that simplify processes, eliminate wasted time and enhance job satisfaction for dental professionals.
For more information about using Mango with your Curve instance, call 1-888-910-HERO.
About Mango Voice, LLC
Mango Voice is an enterprise-grade VoIP phone system based in the cloud. Cut your phone bill in half and utilize time-saving features to make your business run better. Mango Voice is centered around the customer and client experience. Their focus is to provide simplicity to the workplace while increasing customer satisfaction and retention.
The release of their new mobile app will forever change how all business owners engage with their customers. With a specialized focus on both large and small businesses, along with government agencies, schools, dental offices, hospitality, and other professional industries, contact them today to find out how you can change your business for the better.
About Curve Dental
Founded in 2004, Curve Dental provides the leading cloud-based practice management software for over 50,000 dental professionals across the United States and Canada. From the start, Curve has been singularly focused on the dental industry and is committed to delivering the best all-in-one dental practice management and patient engagement software for practices of all sizes.
The company is privately-held, with offices in Provo, Utah; Atlanta, Georgia; Calgary, Alberta; and Aberdeen, Scotland. Visit www.curvedental.com or call 1-888-910-HERO for more information.