Unpaid balances often aren't about patients avoiding their bills. They’re usually about the path to paying being a chore—calls that sit on hold, a statement that arrives weeks later, or a practice that doesn't accept the patient’s preferred payment method.
Fewer balances age when paying is easy.
Curve’s native payments solution, Curve Pay, gives your practice five powerful ways to remove friction and get paid faster. Here is how each method transforms your collections and exactly when to use them.
Affirm
Klarna
Google/Apple Pay
Text-to-Pay
Card on File
Patients saying “let me think about it” are doing the mental math to balance a budget that didn’t include a dental bill. Affirm removes the affordability objection by letting patients get the care they need now, splitting a $900 crown or a $3,000 implant into predictable monthly payments, all while your practice gets the payout immediately.
What this does for your practice:
Captures revenue that would otherwise leave the schedule and moves large-balance patients off your aging report before they're ever on it.
When to reach for it:
Treatment plans over $300 with out-of-pocket exposure — ortho, implants, full-mouth restorative, or any time a patient says "can I do this in phases?"
Level Up
Let patients check for pre-approval before their appointment so they arrive without the budget stress.
For larger treatment plans, Affirm handles the heavy lifting. For mid-range balances, Klarna is often the faster, simpler fit.
Klarna is known for its Pay in 4 model: four equal, interest-free installments, making it a good option for balances between $100 and $2,000. It's a lighter commitment than a full financing application, the approval is fast, and patients already know and trust Klarna from their everyday shopping.
What this does for your practice:
Increases immediate cash flow on mid-range treatments and leverages a brand patients already trust from their retail shopping.
When to reach for it:
Balances between $100 and $2000; ideal for hygiene-detected fillings or unexpected emergency visits.
Not every collections problem is about large balances. Some of it is just friction: a patient who forgot their wallet, couldn't find the card they wanted to use, or felt rushed and said "I'll call in my card later."
Apple Pay and Google Pay eliminate that friction entirely. One tap from a phone or watch and the payment is done. No card, no keyboard, no waiting.
What this does for your practice:
Boosts "time-of-service" collection rates and eliminates the dreaded "I’ll call you later with my card" (which often leads to a follow-up call your team doesn't have time to make).
When to reach for it:
You can use it at every checkout interaction at the front desk.
Mailing a statement is expensive, not just in postage, but in the staff hours spent printing, stuffing, and tracking. While paper is easily ignored, a text message has a 98% open rate, meeting patients on the device they use most.You send the link from the Curve dashboard and patients can pay in under two minutes from wherever they are.
What this does for your practice:
Reduces the time your team spends on collection calls and turns outstanding balances into collected payments in under two minutes
When to reach for it:
Following up on balances after insurance has settled or as a gentle nudge for accounts 30 days past due.
Level Up
Set up Curve GRO campaigns to automate payment reminders so your team never has to manually chase a balance again.
Small, lingering balances after insurance has settled are the hardest to chase. Card on file lets your practice securely store a patient's payment details and collect post-insurance balances without asking patients to provide their card information each time.
What this does for your practice:
Simplifies post-visit balance collection by removing the friction of having patients provide card details every visit.
When to reach for it:
Any patient with a recurring treatment plan or a balance after insurance settles.
Every payment method in Curve Pay closes a gap. Affirm and Klarna close the affordability gap. Apple and Google Pay close the friction gap at checkout. Text to Pay and Card on File close the collection gap after the visit.
Together, they don't just make payments more convenient. They make it easier for practices to collect and harder for a balance to age in the first place.
Ready to modernize your patient payments? Let’s get Curve Pay working for you.