Protecting patient data and privacy is a complex problem but it starts with keeping good security habits. One of the most effective habits we can build is to regularly change our passwords. But, just like going to the gym every day, it's easy to find excuses to not do that. We've added a security enhancement that allows Administrators to enforce password management habits to whip us into security-friendly shape and better align with HIPAA and PIPEDA regulations.
You can’t predict a natural disaster, but you can plan for it.
Sometimes, I look at all of the papers on my desk and mentally prepare myself for the game of Three-card Monte that follows, as I look for a single piece of paper in that haystack of a mess. If only I had a proper folder system with which to establish a foothold on this combination of cluttered chaos!
We all know that radiographs and other images are a critical tool in diagnosis and treatment planning. While you can always look inside the patients mouth, without radiographs you really can't get underneath the surface to truly understand what's going on.
At Curve Dental, we don't hold your data hostage. You've always had a way to download your practice's data to a simple text file from with the Curve Hero application. We call this feature: Get My Data.
Quality is a big focus for us when building practice management software at Curve Dental. The same attention to quality applies when it comes to building a team. As a result of Battery Ventures' recent investment in the company, we're looking to grow our team so that we can continue to improve upon our existing technology, Curve Hero. Additionally, we’re designing exciting new products that will help propel our VIP customers (all Curve Dental customers are VIP customers) to the next level in providing dental services to patients.
In our ongoing commitment to improving security, we created a new role to control access to the Prescriptions module in Curve Hero. This new role provides the following functionality:
Every time I employ my signature, it looks like I’m writing in Klingon. That can’t be English. Somehow, that weird looking thing has come to symbolize all that is me over the years and when I need to prove I’m me, my pen gestures with a flourish that makes most maestros jealous. I may be overselling it, but our signature becomes an important part of who we are and how we prove our identity.
The internet is an amazing place. Tons of information flying back and forth every day, connecting the world like never before in history. It seems like magic, only it is anything but magic. It requires very complicated infrastructure to facilitate this elaborate communication across the entire planet.
Using the web requires Internet Service Providers (ISPs) to connect you to the internet. When you are streaming videos or checking updates on your social media accounts, ISPs make that possible for you. Although these services are very reliable today, they are not infallible and sometimes service becomes unavailable. Since Curve Hero is a cloud application that relies on the internet, this can halt an office in their tracks in the rare event that an internet connection is not available.
This is where our new offline functionality shines.
Curve Hero’s scheduler is now available in a read-only capacity whenever you don’t have an internet connection. There are limitations to this:
- You have to have already logged in to Hero before the internet connection becomes unavailable.
- When you browse through your scheduler, the browser remembers the data you’ve looked at so that it can show it again later during an outage. As scheduler data gets updated, the browser also remembers those changes.
- While offline, you’ll be able to see information on the scheduler and in the appointment summary (subject to the limitations already discussed).
- The next time you log in to Curve Hero that data will be “forgotten” by the browser and it will start remembering all over again as you move through the scheduler.
This new functionality will allow you to have access to critical appointment information for patients if your internet connection is not working. Luckily, ISP outages are rare and do not normally last very long these days.
How will you know if this is happening?
Hero will notify you when this feature kicks in. A red “Offline” message will appear in the bottom left corner of the application. If you lose internet connection from your ISP, there will likely be other indications, such as any other web applications not working.
Once your connection is restored, Curve Hero will begin to work as normal again.
We understand that these issues arise and we want to give you an option which lets you continue working as much as possible throughout any sort of interruption to your internet connection.
I find it very inspiring to read the works of the great authors so it should come as no surprise that this blog post just seemed to flow so naturally. It’s been two weeks since we wrapped up Orange Summit 2018 at the beautiful Sun Valley Resort in Sun Valley Idaho.